Privacy Policy

Last Updated: [2nd September 2024]

1. Introduction

At Sparetronics, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in compliance with the General Data Protection Regulation (GDPR) and other relevant EU regulations.

2. Data Controller

The data controller responsible for your personal data is:

Sparetronics s.r.o. J.Hasku 18

Nove Mesto nad Vahom, 91 501

Slovak Republic Email: info@sparetronics.eu Phone: +421 32 3211 368

3. Personal Data We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and postal address.

Transactional Data: Details about the services you purchase or inquire about.

Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies.

Communication Data:Correspondence with us, including customer support inquiries and feedback.

4. How We Use Your Data

We use your personal data for the following purposes:

To Provide and Improve Our Services: Processing orders, providing customer support, and improving our website and services.

To Communicate with You: Sending updates, marketing communications (where consent has been provided), and responding to inquiries.

For Legal Compliance: Complying with legal obligations, resolving disputes, and enforcing our agreements.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: To fulfill our contractual obligations and provide you with our services.

Legitimate Interests: To improve our services and communicate with you.

Consent: Where required, we will obtain your consent to process your data for specific purposes.

Legal Obligations: To comply with applicable laws and regulations.

6. Data Sharing and Transfers

We do not sell your personal data. We may share your data with:

Service Providers: Third parties that perform services on our behalf, such as payment processors and IT service providers.

Legal Authorities: Where required by law or to protect our rights, property, or safety.

We ensure that any third parties we engage comply with data protection regulations and maintain appropriate security measures.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

9. Your Rights

Under GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you.

Rectification: Request correction of inaccurate or incomplete data.

Erasure: Request deletion of your personal data, subject to certain conditions.

Restriction: Request restriction of processing under certain circumstances.

Portability: Request transfer of your personal data to another organization.

Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us using the contact details provided above.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sparetronics s.r.o. J.Hasku 18

Nove Mesto nad Vahom, 91 501

Slovak Republic Email: info@sparetronics.eu Phone: +421 32 3211 368

13. Complaints

If you believe that we have not addressed your data protection concerns satisfactorily, you have the right to lodge a complaint with a supervisory authority.

Note: Ensure that all placeholders, such as addresses and contact information, are filled in with accurate details. Additionally, it's crucial to have this policy reviewed by legal professionals to ensure compliance with all applicable data protection laws